The COVID-19 pandemic severely disrupted schooling across India, disproportionately impacting children in low-income and rural communities. This study investigates how parents in rural Jharkhand perceived the responsiveness of public and private K-12 education providers during this crisis. Based on a large-scale survey of 4,162 parents across five districts, the report captures parental perspectives on communication, learning continuity, and school support during lockdowns.

In addition to perception data, the study uses a functional literacy and numeracy tool to assess children's learning levels, offering a dual lens to evaluate school performance. The findings reveal that a significantly higher share of parents viewed private schools as more responsive than public schools. These perceptions are further validated by stronger learning outcomes among students enrolled in private schools.

By centering parental voice and learning outcomes, the study highlights critical gaps in government school responsiveness and makes the case for strengthening education service delivery, particularly in times of crisis